Delivery Information

United Kingdom

UK Economy Deliveries (Free) - are usually dispatched via Royal Mail on a 2nd class delivery method. These deliveries are usually delivered within 3-5 working days, but may take up to 15 working days from date of dispatch. Should your order become lost in the post we will resend your order after the 15 working days allowance (7 working days where you have opted for online tracking). Orders containing laptop batteries may not be shipped using Royal Mail and will therefore be shipped by DHL. We reserve the right to dispatch your order via an alternative courier should we deem it necessary. Where you have opted for online tracking, we will provide you with a tracking link with your dispatch notification so that you can track your delivery online. Tracked deliveries will require a signature on delivery. 

If delivery of your order is urgent or time critical, we recommend that you use our express delivery option.

UK Standard Deliveries - are usually dispatched via Royal Mail on a 1st class delivery method. These deliveries are usually delivered within 2-3 working days, but may take up to 15 working days from date of dispatch. Should your order become lost in the post we will resend your order after the 15 working days allowance (7 working days where you have opted for online tracking). Orders containing laptop batteries may not be shipped using Royal Mail and will therefore be shipped by DHL. We reserve the right to dispatch your order via an alternative courier should we deem it necessary. Where you have opted for online tracking, we will provide you with a tracking link with your dispatch notification so that you can track your delivery online. Tracked deliveries will require a signature on delivery. 

If delivery of your order is urgent or time critical, we recommend that you use our express delivery option.

UK Express deliveries - will be dispatched via Royal Mail Special Delivery and are usually delivered the following working day. Your order will not be delivered on a Sunday or a bank holiday and delivery on a Saturday is not guaranteed. Orders must be placed and payment cleared by 3:30pm Monday to Friday to ensure same day dispatch. Orders placed after 3:30pm will be dispatched the following working day. Orders are usually delivered between the hours of 7:30am and 5:30pm. We will provide you with a tracking link with your dispatch notification so that you can track your delivery online. Express deliveries are tracked and a signature will be required.

Saturday Deliveries - are usually dispatched via Royal Mail Special Delivery and are normally delivered before 1:30pm Saturday. Orders must be placed and payment cleared by 3:30pm on Friday. Any orders received Saturday through Thursday with Saturday delivery will be dispatched on the first working day before the following Saturday. A signature is required for all deliveries. Unfortunately Saturday delivery is only available on certain laptop chargers. We are unable to provide a Saturday delivery service for any orders containing laptop batteries.

Europe

Orders will be dispatched via any courier we decide depending on the destination country, quantity and the value of the order. Deliveries to Europe are usually delivered within 3-5 working days however, they may take up to 28 days to arrive.

Delivery Guarantee

Please note that whilst the majority of deliveries do arrive within the stated times, none of the delivery times provided are guaranteed. If for some reason your order is delayed we will gladly work with the courier company to track down your order and ensure a delivery as quickly as possible. We are unable to refund delivery charges for delays beyond our control. Please be aware that some outlying, remote areas may take an additional day to arrive.

Please see below for our shipping charges effective 29 April 2014.

Destination Service Price
United Kingdom Economy Delivery (Usually 3-5 Working Days)
Optional online tracking - +£2.00
FREE
United Kingdom Standard Delivery (Usually 2-3 Working Days)
Optional online tracking - +£2.00
From £3.99
United Kingdom Express Delivery (Usually Next working day / 48 Hours for Highlands and Islands)
(Order to be placed by 3:30pm Mon-Fri)
From £7.99
United Kingdom (excl Highlands, Islands & Northern Ireland)

Saturday Delivery
(Orders to be placed before 3:30pm Friday)

*Product Restrictions Apply

From £14.99
Belgium
France
Germany
Ireland
Luxembourg
Netherlands
Royal Mail / DHL (Usually 3-5 Working Days) From £11.99
Andorra
Bulgaria
Czech Republic
Hungary
Latvia
Lithuania
Malta
Poland
Romania
Slovakia
Slovenia
Royal Mail / DHL (Usually 3-5 Working Days) From £13.99
Austria
Croatia
Denmark
Estonia
Finland
Gibraltar
Greece
Italy
Norway
Portugal
Spain
Sweden
Switzerland
Royal Mail / DHL (Usually 3-5 Working Days) From £15.99